It took us three months to find this small village called Thayambedu. We arranged a small TV set and began explaining to villagers about housing loans. Some laughed right then: ‘Are you really serious about giving us loans sir?’ they said. It took a while but we spent months trying to explain them the concept of home loans. And then something happened

I feel that the work culture here is good and everyone is very friendly. This is very important for me because in the previous company I worked for, I never experienced this. In this company we celebrate everything together like everyone’s birthday, etc. Also, if something sad has happened, we all stand united as well. Recently in fact we had an employee whose father died. We all went to her house for the funeral and showed our support and solidarity. We are a family here

Apart from these work related things, there are also birthday celebrations, marriage anniversary gifts that we get, annual trips for staff, the annual family get together called Vrindavan, etc. You don’t find this in any other company and this makes employees want to stay here for a long time.

We don’t have any official starting time because our work is very different. We personally prefer to start our day at 7am. Because it is rural finance, we need to go onto the field and meet customers. We know that customers (farmers) will only be home before 9am or after 7pm. The rest of the day, they will be in the fields. So we need to plan our activities accordingly.

I get satisfaction in my job because I can spend my time here peacefully. I have work-life balance and I can support my family. When I first joined this company, nobody treated me as a new person or outsider. They treated me like a friend – like family. New joinees get a lot of space to grow and lot of learning opportunities as well. They feel secure and are given the freedom to excel. There is no discrimination against anyone here.

The HOD and seniors share their ideas of how I can improve in my job. They give me personal feedback. Sometimes they ask for my ideas regarding important decisions and this makes me feel motivated. They have given me many responsibilities and when I complete the work, they give me instant feedback, which is then continued on a weekly or monthly basis. I like the positive atmosphere in the company. There are good working conditions here. If we have any problems, then we can directly talk to our seniors about it. There are no restrictions about that. We can share our ideas and knowledge.

It's a matter of making our dreams come true. Being from a middle class family, travelling in an airplane is not something we do very often. It makes me very proud that, being in Mahindra Housing Finance has allowed me to take my wife on a plane journey from Hyderabad to Kochi. Sharing the pictures of our journey with our friends and extended family made us extremely proud as well. A lot of them appreciated and marvelled at the benefits the company gave us. This connect is what I absolutely love here.

We have personally created many positive rise stories and customers tell us that the change in their lives is because of us. This is something that is the most satisfying thing for me. This is why I feel that MRHFL is creating a transformation in rural India. It is a revolutionary concept. In MRHFL it is on ‘us’ to do the best we can. We will get rewarded if we perform well.

My seniors are very encouraging. I have got so many promotions in this company. This made me feel very proud. In this company, the higher authorities recognize performance. For example, I was sent on a trip to Singapore because I had a very good performance in 2010. Furthermore, I got to interact with the MD, Branch Managers, etc. and this added to the experience. Also, I am not treated differently because I am a woman. The same expectations and rewards apply to everyone here. There is no discrimination of any kind. In fact, it feels like a family here.